Recent Posts

Fireplace & Wood Stove Safety

12/11/2020 (Permalink)

Holiday imagery - tree and ornaments From all of us at SERVPRO of Evanston, be safe, and Happy Holidays!

Follow these heating safety tips to help keep your home fire safe this winter.

  • Keep anything that can burn at least 3 feet from your fireplace or wood stove.
  • Do not burn paper in your fireplace or wood stove.
  • Put the fire out before you go to sleep or leave your home.
  • Have your chimney inspected and cleaned each year by a professional.
  • Put ashes in a metal container with a lid. Place the container outside at least 10 feet from your home.

Fireplace safety

  • Keep a glass or metal screen in front of your fi replace to prevent embers or sparks from jumping out.
  • Make sure fireplace “on” switches and remote controls are out of the reach of children.

Wood stove safety

  • Make sure your wood stove has been tested by a qualified testing laboratory.
  • Keep the doors of your wood stove closed unless loading or stoking the live fire.

From all of us at SERVPRO of Evanston, be safe, and

Happy Holidays!

Certified: SERVPRO Cleaned

12/11/2020 (Permalink)

Certified: SERVPRO Cleaned - image of employee in PPE Higher Level of Clean

Certified: SERVPRO Cleaned

The global COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When an establishment chooses Certified: SERVPRO Cleaned, employees, customers, and the community can rest assured that they have selected a higher standard of clean.


Not all spaces and facilities are the same, which is why we will assign a Cleaning Protocol Consultant who works to understands the business and create a custom COVID-19 cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That is why we know to start such a critical cleaning process with a consultation.

Each specific program will be developed based on a range of factors including business type, size of space, amount of high-frequency touch points, foot traffic, and congestion points. As a result, clients will know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, the cleaning is customized to each facility’s need.


Each location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions, and processes creates an industry-leading solution that will help provide businesses, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned.

People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, including COVID-19 cleaning, and we will go beyond the scope of work that regular janitorial staff perform.

Process. SERVPRO professionals are trained to perform proactive or emergency COVID-19 cleaning that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure the facility can get back to business as quickly as possible.

Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the EPA’s registered emerging pathogens claims and meet the standard set by the CDC for use to help prevent the spread of COVID-19.


We’re going to extend our credibility as a premier biohazard cleaning company in the country to each participating business—delivering an assurance to employees and customers that only SERVPRO can provide.

Today, reopening your business means committing to a higher standard of clean. SERVPRO is equipped to give your customers, your staff, and your community the confidence and security they deserve with Certified: SERVPRO Cleaned.

SERVPRO of Evanston


What to do after a Commercial Fire

12/11/2020 (Permalink)

Commercial Smoke Damage SERVPRO ready to help when you need us most!

Thousands of businesses are affected by commercial fire damage each year due to a wide range of causes. Whether it's a restaurant that encounters a fire, an office in a building that was affected by a nearby disaster, or a severe storm that sparks flames, such an event is never easy to deal with. 
Few proprietors are prepared to grapple with the aftermath of a fire because it's not something that most business owners expect will happen to them. Entrepreneurs who suffer commercial fire damage may feel at a loss when it comes to picking up the pieces and resuming business as usual. Here are three key steps you should consider taking after a fire has shut down your business. 
1. Get in contact with your insurance company right away. 
Not only will this be one of the most relevant steps to getting back open and serving your customers, but also your insurance company will provide the funds needed to make repairs to your business. We know how to navigate the commercial claims process, and any repairs that we complete will meet or exceed your insurance provider's requirements. We do emphasize that we are not an insurance company.
2. Secure the remaining equipment and property in your building. 
Unfortunately, commercial fire damage increases the likelihood of vandalism and theft, as your building will be left vulnerable and less secure. Patching up walls, doors, and windows, even temporarily, can go a long way towards preventing further problems. The experts at SERVPRO have the experience and tools needed to secure your business's exterior and interior quickly. As a result, your property will be safeguarded, and any further damage to the building will be minimized. 
3. Be mindful of smoke damage. 
Even if it appears that your business was only minimally affected by commercial fire damage, the building likely has lingering smoke that will destroy your equipment, documents, and inventory over time. When you call SERVPRO, we'll thoroughly inspect your business for smoke damage and effectively clean it up, eliminate odors and restore satisfactory indoor air quality.
The team at SERVPRO of Evanston  knows how devastating commercial fire damage can be, and we're committed to helping you get your business back up and running. To obtain a quote or get more information about our fire repair and restoration services, call us 24/7 at 847-763-7010.

SERVPRO Professionals

12/10/2020 (Permalink)

Evanston on site Faster to any size disaster!

Faster to Any Size Disaster

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day, 7 days a week and are ready to restore or clean your property.

SERVPRO Franchise Professionals

  • Provides 24 - 7 Emergency Service
  • Highly Trained, Certified IICRC, Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Industry with more than 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

SERVPRO of Evanston

Is just one member of the larger organization that is SERVPRO.  As such we are committed to provide the best cleaning and restoration services which truly help people in their time of need.

Your house has a Flood or Fire?

Call SERVPRO of Evanston


Frozen Pipes?

Call SERVPRO of Evanston


Clean Mold or Mildew

Call SERVPRO of Evanston


Put a freeze on Winter Holiday Fires

12/10/2020 (Permalink)

Happy Holidays text Wishing a Safe and Happy Holidays from SERVPRO!

Put a freeze on Winter Holiday Fires

  • Half of the home decoration fires in December are started by candles.
  • More than 1/3 of home decoration fires are started by candles.
  • Christmas is the peak day for candle fires.
  • Keep candles at least 12 inches away from anything that burns.
  • A dry Christmas tree can burn very hot and very fast.
  • More than 1 in every 5 Christmas tree fires were caused by a heat source too close to the tree.
  • Read manufacturer’s instructions for the number of light strands to connect.
  • Make sure your tree is at least 3 feet away from heat sources like fireplaces, radiators, space heaters, candles, or heat vents. Also, make sure your tree does not block exits.
  • Get rid of your tree after Christmas or when it is dry.

From all of us at SERVPRO of Evanston, be safe, and Happy Holidays!

Restoring Your Evanston Commercial Property After A Water Damage Event

9/4/2020 (Permalink)

Commercial Loss Your Problem, Our Solution

Flooding and water damage events at Evanston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Evanston

SERVPRO of Evanston specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Want to know more about us?  Click the link!

When Storms or Floods Hit, Evanston SERVPRO is ready!

9/4/2020 (Permalink)

Storm Flooding Our highly trained crews are ready to respond 24/7 to storm or flood damage in Evanston, IL!

SERVPRO of Evanston specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Evanston IL, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847.763.7010

Call SERVPRO for basement extraction and cleanup

9/4/2020 (Permalink)

Flooded Basement Call SERVPRO for basement extraction and cleanup!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847.763.7010

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Evanston and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847.763.7010

Detect and Prevent Water and Mold Damage

9/4/2020 (Permalink)

Broken Pipe Water Damage? Call SERVPRO! 847.763.7010

Standing water on the floor is easy to see. Less obvious signs of problems include:

  • Unexpected increases in your water bill
  • Stains on walls, floors or ceilings
  • Damaged or warped flooring
  • Warped bottom panels in under-sink cabinets
  • Peeling paint or wallpaper
  • Corrosion on plumbing valves and fittings

Deal with problems as you find them. Clean up any water or moisture, locate the source and make repairs. Tracking down a leak isn't always straightforward — water can travel along components in the building structure, so the indications of the leak may be in a different part of the home than the leak itself. If necessary, contact a professional roofing contractor, plumber or water damage restoration specialist to help with identification and repair.

In addition to the damage that water causes, it can encourage the growth of mold on walls and floors — where it's readily visible — and in duct-work, attics and crawl spaces — where you might not notice it. A musty odor is a sign that mold may be present.

Mold can cause damage and lead to health problems — deal with it quickly. If the affected area is larger than 3 feet by 3 feet, the Environmental Protection Agency recommends you find a professional mold remediation contractor. For smaller areas, you can clean nonporous surfaces with commercial cleaning products, soap and water or a solution of a cup of bleach to each gallon of water. Follow the instructions and safety precautions for the cleaning product you use and wear appropriate safety gear. Porous surfaces such as drywall need to be replaced. For more information on mold in the home and how to clean it up, see A Brief Guide to Mold, Moisture, and Your Home on the EPA's web site.

Inspecting common sources of water leaks and taking some simple preventative measures can be an effective way to reduce the risk of water damage and mold.

Containment protects what you value

9/4/2020 (Permalink)

Containment Containment protects what you value!

When a SERVPRO team comes to work at the customer's house or place of business, most of the times there will be places that are unaffected. When this is the case, the crew does not wish to spread any dust or mold or whatever it may be to that area. The way to prevent that is containment. Containment is the process of protecting unaffected area with plastic. In this case for example, it was around Christmas and the tree was set up. It was in an area that was unaffected. So the SERVPRO team set up containment so the dust in the working area would not get into the tree or on the gifts. This is a step all SERVPRO members take. No matter how big or small, satisfaction is our top priority!