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Fire Prevention Week a great time to check on your Smoke Alarms

10/3/2016 (Permalink)

Community Fire Prevention Week a great time to check on your Smoke Alarms Smoke Alarms should be replaced every 10 years

“Don't Wait: Check the Date! Replace Smoke Alarms Every 10 Years,” is the official theme for this year's Fire Prevention Week campaign, October 9-15, 2016. 

Per the National Fire Protection Association, the decision to focus on Smoke Alarms for the third year in a row was based on the fact that recent studies have shown that only a small percentage of people actually know the age of the smoke alarms in their own home.  Much less, a majority of people were completely unaware that a smoke alarm should be replaced every 10 years.

Because a large portion of the public is unaware of this requirement, many homes most likely have smoke alarms far past their expiration date, which puts people at a much greater risk in the event of a fire.

Because Fire Prevention Week was established to commemorate the Great Chicago Fire, we here in Chicago, should make sure to heed the advice of the NFPA. 

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FASTER TO ANY SIZE DISASTER | SERVPRO | LIKE IT NEVER EVEN HAPPENED

3rd Wettest July on Record for Illinois

8/10/2016 (Permalink)

Community 3rd Wettest July on Record for Illinois 3rd Wettest July on Record

According to the National Weather Service (www.weather.gov) July 2016 was the 3rd wettest July on record for the state of Illinois.  Closer to home, this past month was the 13th wettest July on record for the City of Chicago, since 1871! 

After the third wettest July on record in Illinois, the NOAA Climate Prediction Center released their latest August outlook this past Saturday. They have the northern two-thirds of Illinois in this region with an increased chance of above-normal rainfall in August.  If you wish to see a map of their prediction, check out the link below (See first map, green shading):

https://climateillinois.wordpress.com/2016/08/02/august-forecast-wet-for-illinois/#more-8673

The message in all of this is that July was pretty wet, and August looks to be more of the same.  Now, while rainfall is certainly good for farmers and your home’s landscaping, it can do quite a bit of damage if it manages to get down into to your basement. 

If your home suffers flooding or a back-up, every moment counts.  The sooner you get it dry, the better, as you avoid secondary damage. 

When you need help fast, call SERVPRO of Evanston, anytime, 24/7, @ 847.763.1541.

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FASTER TO ANY SIZE DISASTER | SERVPRO | LIKE IT NEVER EVEN HAPPENED

SERVPRO of Evanston | All 10's

7/6/2016 (Permalink)

General SERVPRO of Evanston | All 10's SERVPRO of Evanston Customer Satisfaction Survey completed on June 27th.

Whether it is Fire, Water, Mold, Biohazard, or Odor, any delay in starting the restoration process can lead to additional/secondary damage, as well as extra expense for the property owner.  As such, SERVPRO prides itself on being “Faster to Any Size Disaster.”

But there is certainly much more to disaster restoration than simply showing up quickly.  Once we are on-scene, we make it our mission to treat each and every property (home and/or business) as if it were our own.  We know that our customers are allowing us access to what is probably their most valuable asset and we treat it as such.

One look through our files shows that our customers seem to appreciate our efforts. 

From the office staff, to the crews in the field, our goal on every job is the coveted “All 10’s,” which is a Customer Satisfaction Survey where every item is rated as “Strongly Agree.”  Perfection doesn’t always happen, but as the old saying goes, “Shoot for the stars, and at least you will hit the ceiling.”  Or in our case, shoot for perfection, and at least every customer will be happy they called SERVPRO.

When you have a need for restoration services, call SERVPRO of Evanston, anytime, 24/7, @ 847.763.1541.

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SERVPRO | LIKE IT NEVER EVEN HAPPENED

Restoring Your Evanston Commercial Property After A Water Damage Event

6/17/2016 (Permalink)

Commercial Restoring Your Evanston Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events at Evanston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Evanston

SERVPRO of Evanston specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Evanston Home Have A Mold Problem?

6/17/2016 (Permalink)

Mold Remediation Does Your Evanston Home Have A Mold Problem? In Evanston, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.

• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,

Call Us Today – (847) 763-7010

Evanston Smoke and Soot Cleanup

6/17/2016 (Permalink)

Fire Damage Evanston Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Evanston Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

• The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Evanston will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - (847) 763-7010

Evanston 24 Hour Emergency Water Damage Service

6/17/2016 (Permalink)

Water Damage Evanston 24 Hour Emergency Water Damage Service SERVPRO of Evanston provides 24-hour fire and water damage restoration service in Evanston.

SERVPRO of Evanston is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.

Call Today – (847) 763-7010.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Evanston has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• Is there electricity available (on-site)?

About SERVPRO of Evanston:

SERVPRO of Evanston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.